RETURN POLICY If you are not pleased with your purchase, simply contact me by email within 3 days of delivery of your item to arrange for its return and a refund of the purchase price. SHIPPING POLICY ***FREE FIRST-CLASS SHIPPING to U.S. addresses!! 4-5 day delivery.....or if you need it a bit faster..... ***PRIORITY MAIL is also available for $5.00 for any size order, 2-3 day delivery!! Choose the priority mail upgrade item in my SHIPPING UPGRADES category and add it to your shopping cart along with your item. ***EXPRESS MAIL is also available for $20.75 for any size order, 1-2 day delivery!! Choose the express mail upgrade item in my SHIPPING UPGRADES category and add it to your shopping cart along with your item. ***INTERNATIONAL shipping costs vary country to country and are set by the US post office or alternative shipper. I will determine your options and costs at time of sale unless you go with the $5.00 first class international shipping option. ALTERATIONS Alterations may be available on certain items especially necklaces, bracelets and anklets, please contact me before purchase to see if it is possible and for any charges that may apply. (Most alterations will be free of charge). Most items that are woven can not be altered, but I can usually make one in a different size just for you. BRACELET SIZING Please note the size listed for a BRACELET is for your wrist size, not the length of the actual bracelet. Just measure your wrist with a tape measure and you will know if the bracelet will fit you. The length is not that important because it will vary greatly with the thickness and size of the materials used. PAYMENT PROCESSING ***PAYMENT for items is expected within 24 hours of purchase, unless other arrangements have been made with me in advance. If payment or arrangements to pay are not received in that timeframe, I will assume that you have changed your mind and the item will be returned to stock and the order will be cancelled. ***I will be happy to HOLD an item for you, at your request, for a reasonable amount of time. ***Because of long bank processing times, there will be a short delay in shipping your purchase to you if your payment is either a CHECK or a MONEY ORDER. ***You do not have to have a PAYPAL account to make a payment through their service. I have an agreement with them to accept credit card payments from you on a one-time only basis that does not require you to open an account with them. ***AMAZON is an available payment option for those of you who have an Amazon account already set up and would like to use it for a purchase in my shop. SALES TAX Charged to California buyers at the current rate for my Placer County location. At this moment, Sept. 2011 it's 7.25%.