TzaddiShop's Policies
Shipping
All items are shipped "retail ready" and as gifts on your behalf. Let us know in the "message to seller" if you would like us to include a gift card (no extra charge for the gift card).
We ship worldwide using USPS First Class shipping. All items are shipped ASAP upon payment clearing, no longer than 7 days. For the USA - PURCHASES OF 2 OR MORE NECKLACES WILL SHIP VIA USPS PRIORITY MAIL.
All items shipped within the US are shipped using Delivery Confirmation. The tracking number available upon request.
Refunds and Exchanges
* * * RETURNS * * *
. Damaged goods will be re-shipped free of charge upon return of the damaged item to address below.
. No unauthorized returns will be accepted. Convo or call.
. No returns after 3 days of receipt except as authorized.
. Shipping costs are not refunded.
. There is a 15% handling fee on all merchandise returned.
Repairs due to defects in workmanship and/or materials - free of charge. Any lost or damaged items can be replaced. Charges vary.
Additional Policies and FAQs
We wholesale all of our items without minimums by the items, just 3 - 6 by overall type of items (framed necklaces, unframed, plates, coasters, wall pendants).
We have Custom Order Forms ready to send to your email address