Welcome to my shop! Hope you will enjoy your shopping. If you have any questions, don't hesitate to send me a message. ******************************************** Iron on patches are made to order. Please allow time for the patch to be embroidered and delivered by the postal service. I am not responsible for the Postal Service's delivery or their handling of packages. I am also not responsible for scanning of packages with regards to Delivery Confirmation. SHIPPING OF IRON-ON PATCHES: All orders wil be mailed with delivery confirmation tracking number. Please allow 7-8 business days(does not include week-ends and holidays) for shipping of one patch, after payment has been received and cleared. More time for more than one patch. And estimated 3-5 business days for the postal service to deliver to your address. ******************************************** RUSH ORDERS FOR IRON ON PATCHES: If you need a rush order, please send me a message before you make your purchase, to make sure, that I can honor your request. There are many times, that I have many orders to fill, and may take longer to ship. I also sell on other sites. THERE IS AN EXTRA FEE OF $5.00 FOR RUSH ORDERS, PLUS YOU WILL HAVE TO PAY FOR PRIORITY SHIPPING WHICH IS $4.90 REGULAR ORDERS OF IRON ON PATCHES: Priority mail is available on request for $4.90 for regular orders. Let me know if you want priority mail before completing your purchase. Insurance is also available. If you want insurance, please let me know, before you complete your purchase. ****************************************** SHIPPING INFORMATION FOR QUILT BLOCKS: Please allow 10-15 business days for quilt blocks to be embroidered and shipped, plus 3-5 business days, for the postal service to deliver to your address. You will receive a delivery confirmation tracking number, when I am ready to print out your shipping label through paypal. ***************************************************************** PAYMENT: I accept PayPal and money orders only.Payment is required within 3 days of purchase date. If paying with money order, please let me know, when you mail it.Items will be held until money orders have cleared my bank, approx. 10 days.I will be happy to combine s/h for multiple purchase made and paid for in one transaction.I will notify you when I have your items ready to mail. If for some reason there is a delay in shipping, I will let you know.Equipment problems, etc. ************************************ Refunds and Exchanges: Refunds and exchanges are allowed if I grossly misrepresent the description or I send you the wrong items. Please notify me within 3 days of receiving your items. I will either replace the item or give you a refund, minus the s/h fee. For other reasons, refunds will be done on a case by case basis. No refunds on personalized items, unless you notify me within 3 days of purchase date. ************************************* Before leaving negative feedback, contact me and I will work with you to make things right. ************************************* Saturday,Sundays and holidays are "no sew days".