ViragoCreations' Policies
PAYMENT
** All prices are in U.S. dollars **
Payment to be made or arranged within 3 days of end of sale.
Updated 12/04/2011 -
After being a PayPal user for 15 years, due to issues with my account, I will be unable to accept payment through PayPal. I am researching alternative online payment methods.
I can accept payment by Amazon Payments. Personal or business checks are unacceptable.
9.30% Tax will be automatically added for all Arizona addresses.
SHIPPING
*Shipping rate is calculated from US zip code 85020.* International customers outside of the US, feel free to contact me before purchasing to determine actual shipping rate to your country for combined orders.
PayPal buyers: for your and my protection, shipping only to the address associated with the PayPal account. Please check your PayPal account profile to ensure that the address information is current. If you want the item to be shipped to a different address (work, giftee), please add and select that address in your PayPal account profile.
It is the responsibility of the buyer to provide a shipping address where there is a guarantee of secure receipt of your items. Please respond to any postal notices for pick-up, redelivery or signature, if applicable. I am unable to refund shipping/handling or optional shipping upgrade fees if the post office is unable deliver to the address provided by you and the item is returned. Additional shipping fees will be required for reshipping.
All items come from a smoke-free and pet-free home studio. Jewelry is packed in an appropriate sized jewelry gift box. The shipping rate quoted is for USPS First Class Mail with Delivery Confirmation and includes a nominal handling charge. Upgraded Priority Shipping and optional insurance are available at an additional cost.
Seller is not responsible for loss or damage due to US Postal Service handling if the Buyer declines optional insurance. In the unfortunate case of loss or damage during shipping, it is the Buyer's responsibility to submit the insurance claim and take the packaging to your local post office following US Postal Service guidelines.
International (Everywhere Else) shipping rate quoted is International First Class to Great Britain, which is usually the same rate for the EU. Please contact me for the exact shipping rate to your country. Shipments to countries outside of the United States may involve additional taxes, import duties, tariffs, customs-related fees, VAT, GST or other charges beyond our control.
These are usually payable before or upon delivery of your order. You are entirely responsible for such charges, which can be surprisingly costly. Contact your local Post Office or Customs Authorities for information about their policies. All items are FINAL SALE and refunds will be denied if you refuse to pay duties, tariffs, or other fees.
I am happy to combine multiple purchases together to help save on shipping costs provided the items can be securely packaged (some glass items may be an exception) and the items are paid on ONE INVOICE. Any overpayment of shipping/handling costs is refunded after shipping.
REFUNDS - EXCHANGES
All sales are FINAL SALE and returns are accepted for exchange only if item received is incorrect or not as described. Please feel free to contact me with any questions before buying!