Payment is by Paypal only (exception: cash is taken from local customers only). Payment is due when the order is placed. Shipping is from Canada, via CanadaPost. Packages to the US will be sent by Small Packet Air (4-10 days) and within Canada they will be sent by Regular Parcel (4-9 days). International shipping will be by airmail--times vary by destination. Expedited shipping is available upon request for an additional charge. Please note that my shipping prices within Canada are based on the maximum cost to most of the country. I will refund any overages if you are located closer to me. You can also convo me for an exact shipping quote, I just need your postal code! Orders ship within 3 business days after they are placed. If for any reason your order will be delayed beyond that, you will be notified.I hope that all customers will be satisfied with their purchases. In the event that you are not, please contact me and a refund or exchange can be arranged within 30 days of receiving the purchase.If your shipment is lost in the mail, a replacement item will be shipped or a refund given.