Welcome to Wear it Out! on Artfire. I hope you enjoy my creations as much as I enjoy creating them. Your 100% satisfaction is a priority to me. :). *Payment* I prefer Paypal for payment but I do accept checks and money orders. Payment is due at the time you commit to buy, unless you contact me and other arrangements are made. Purchases made with checks or money orders will be sent when payment has cleared. I'll be glad to reserve an item for you if needed, just convo me. :) *Shipping* Everything ships USPS First Class. Item ships to you in 2-3 buisness days. When shipped, you will receive your package within 2-5 buisness days. This also includes a tracking number and will be sent to you as soon as your package ships (US ONLY). International orders are shipped USPS First Class International but the delivery time is variable, depending on the country. To track your package to Canada or upgrade your shipping this will cost extra. Convo me with your preference and I will get back with you quickly for pricing. *Refunds and Exchanges* I want you to be 100% satisfied with your purchase! If for any reason you are not, I will gladly accept the item back for a full refund, excluding shipping, or give you store credit. I will also exchange or repair an item for you if needed. Items returned must be sent in the original or comparable packaging within 14 days of shipment. Please let me know if you have any concerns before you leave feedback. I will work with you to resolve any issues you may be having. :) *Additional Policies and FAQs* Wholesale and custom orders are welcome! Just contact me about pricing and turn around time and I will get back with you quickly. Have a blessed day! :)