WhosMaru's Policies

WMS POLICIES:FIRST CLASS USPS SHIPPING:Items normally ship the following day after purchase has been completed. If an Item has to be custom made please allow 3-5 days before shipping.Once you've received your purchase I would appreciate your comments, this is a valuable aspect of my business here in at ArtFire and I look forward to reading them.Please know if you have any questions regarding your purchase contact me as soon as possible so I can care for your concerns personally.



Regards,

Maru DeJesus

Who's Maru Jewelry Designs



PAYMENT: Payment is appreciated asap. WM prefers Paypal but if your choice is other- and you are accustomed to Postal Money Order or Cashiers Check as forms of payments we will be more than happy to accommodate you.All shipments are delivered to address on file with *Paypal or specified in the case of money orders. **Please make sure that your address is current.When mailing a money order for payment your purchase will be shipped when payment has been received and cleared.Arizona tax will be automatically applied to all Arizona residence purchases.



RETURNS:Costumer satisfaction is my ultimate goal!I will only sell quality items because I know what it is like to receive an item that does not meet my standards.So please feel free to contact me regarding any of your concerns, I am here to care for you as my customer and will do whatever I can to be sure you are ultimately pleased with your purchase experience.If you should purchase an item that is not as described you, you will have 7 days to return it and be refunded 100% of the purchase price only, shipping cost are non refundable. Just contact me for an (RMA) return merchandise authorization before shipping the item. Item must be in its original packaging and unaltered. Once I receive the item your money will be refunded.If the item was described accurately but is not what you expected and want to return it I will refund your purchase price minus a restocking fee of 20%. Just contact me for an (RMA) return merchandise authorization before shipping the item. Item must be in its original packaging and unaltered. Once I receive the item your money will be refunded.