WildChildDzigns' Policies

Welcome Thank you so much for taking the time to visit my shop. I hope you find something you like while browsing. I try my best to create quality products that you will love and will have years from now. Payment Please finalize checkout when you add items to your cart. If payment for an item is not made within 24 hours, the item will be re-listed and available to other customers. WCD honors, paypal payments only For customers who use paypals Echeck option: These payments can take up to 5 business days to clear. Items will be shipped once such payments have completely cleared. Virginia Residents will be charged a 5% tax on all purchases. Shipping *I ship READY MADE items 5-7 days of purchase. Usually much sooner depending on my current work load. MADE TO ODER items will be shipped within the time frame given in the listing. *All items are shipped via First-Class Mail unless package weight exceeds 13 ounces, in which case items will be sent via Priority shipping. *Individual shipping request (ie: express shipping will result in an additional fee which must be agreed upon and paid before the item is delivered) *All Items shipped within the US will include delivery confirmation. *********INTERNATIONAL CUSTOMERS********* International Customers will be responsible for any customs, VAT and duty related fees issued by their own postal service. Refunds and Exchanges ALL CUSTOM ORDER SALES ARE FINAL. NO RETURNS OR EXCHANGES ON THESE ITEMS. READY MADE items may be returned for exchange or store credit within 14 days (in the condition in which they were received)- This excludes earrings, hats and bathing suits (for sanitary reasons) . WCD DOES NOT ISSUE MONETARY REFUNDS. If returning an item please get delivery confirmation so you can track it. If it gets lost in the mail, store credit or exchange will not be honored. Please contact me with any questions or concerns prior to purchasing. Additional Policies and FAQs WCD reserves the right to adjust prices based on additional colors and/ or substitutions in materials used, (to be agreed upon prior to work). Additionally, no changes can be made once work has begun so please be sure about what you would like before agreements are made.