WillOaksStudio's Policies

Payment: I accept PayPal, and you do not need a PayPal account to use a credit card. I reserve the right to cancel your order if payment arrangements are not made within 48 hours and will not ship your order until payment has cleared. Illinois residents will see 6.5% sales tax on the total order on your invoice.

Shipping: Most purchases are made to order and you will be notified of shipping times. Each purchase is carefully packaged in a decorative box or velveteen bag-perfect for gifting. All pieces are sent USPS First Class with a Delivery Confirmation Receipt. Insurance is included for orders over $100. Shipping upgrades are also available, including Express Mail, if you contact me when placing your order. All pricing adjustments as noted above are handled through PayPal. I am not responsible for pieces lost in the US Mail if they are not insured, but will use the Delivery Confirmation number to assist with tracking and locating, if necessary.

International mailing is very affordable and is calculated by weight and country. Please convo me to make arrangements.

Wholesale accounts are welcome and are handled with special codes, pricing and shipping arrangements for bulk orders. These are usually shipped via Priority Mail unless other arrangements are preferred. Please contact me for more information!