We will ship your item(s) within 3 days of cleared payment. We are not responsible for package once shipped. International orders will ship out on Fridays. Import duties, taxes and charges are not included in the shipping charges. These charges are the buyer's responsibility. * Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying. * International orders may take longer to receive due to USPS or Customs regulations.. Willow Tree Minerals is not responsible for transit times, or for packages not received.

Refunds and Exchanges

We will accept an exchange on any purchase you are not satisfied with, within 7 days of receiving your order. Buyer will be responsible for all shipping charges.

Additional Policies and FAQs

All products are handmade in small batches to ensure accuracy and freshness. Only the finest natural ingredients are used and we always disclose every ingredient. We know you will absolutely love our products as much as we do! Please look at our ingredients lists for any possible allergic reaction. We are not responsible for any such reaction to our products.