Our shipping rates are based on price. We use the following schedule to determine the cost of shipping for your order. Up to $15.00...................$5.95 $15.01 to $35.00.............$7.95 $35.01 to $65.00.............$9.95 $65.01 to $100.00..........$11.95 Over $100.00.................$13.95 When you purchase one of our Wondrous Works in Wood drinking vessels, you become a Member of our Mug Club. Mug Club Members are entitled to repair of their Mugs for the cost of shipping which is $7.50. Refunds will be given if the item is returned within 10 days from the date of receipt and provided that it is returned in the same condition that it was shipped. Refunds are for the price of merchandise only. S&H is the solely the responsibility of the purchaser.