XannasJewelryBox's Policies
I prefer PayPal it is fast, private, and secure.
Shipping is as follows:
Priority USPS $2.75 for the first item and $.00 for each additional item (arrives in 1-5 days)
International Priority USPS $7.00 for the first item and $.00 for each additional item (anywhere outside United States) arrives in 1-2 weeks
Please allow 24hrs for us to receive your order and package it up to send it to you. Thank you.
Refunds and Exchanges
I want you to love your new jewelry as much as I loved making it! However, if for some reason you are not happy with an item, I'll gladly exchange it for another treasure that catch's your eye, or I will refund the purchase amount if returned within 10 days of receiving it. Just send me an e-mail letting me know your intentions. You'll need to pay for the return shipping expense and make sure the item is packed well for possible re-sale. If exchanging an item, we will pick up the shipping cost for the new selection to shipped to you.
Additional Policies and FAQs
All of our jewelry is guaranteed to stand up to normal wear, however every once in awhile our favorite piece of jewelry breaks! If that should happen to one of the jewelry pieces I have made please save the pieces and carefully mail them back to me. I will repair it and ship it back to you for free, all you need to cover is the postage in returning the item to us.
Please don't hesitate to contact me with any other questions or concerns.
Thank you,
Xanna