Welcome to YadanaBeads! May your shopping experience with us be the most enjoyable one. *** URL to our store: http://yadanabeads.artfire.com Payment: ======== We accept following payment methods: -Paypal -Google Checkout -Money order -Cashier Check *** California Based Customers: - We charge 7.5% sales tax on order shipped to California address. - If you have CA state issued "Seller's Permit", please fill out the form in following link. Then, you can either mail the filled form to us or take a picture of it and email to yadanabeads@gmail.com with the picture of the filled form attached. - We will refund CA sales tax to you. http://www.boe.ca.gov/pdf/boe230.pdf Shipping: ========= We ship internationally! - Please make sure your ArtFire shipping address is the same as your PayPal address. - Domestic Customers: You will receive tracking/confirmation # in your email once your package is shipped. Please check your junk mail folder if you could not find it in your inbox folder. - International Customers: Purchasing insurance for order worth more than 50.00 is recommended. We are NOT responsible for lost uninsured packages. Returns and Exchanges: ====================== Return for refund within 15 days. Please check the items when your order is received. If there are any discrepancies, please notify us within 15 days so that we can take corrective action. Please contact us before returning the items. If there is no problem with the item received, shipping, handling, and insurance fees are NOT refundable and buyer is responsible for return shipping cost. When returning the products, please make sure to include: Your ArtFire userID and order # (or) Simply enclosed a copy of the invoice. Return Shipping Address: YadanaBeads PO Box 923 Tracy, CA 95378 Important note: All returned products must be in their original condition. We will issue a credit to your account which you use to pay for the order after we receive the products. Thank you for shopping at Yadanabeads.