ZippyPins' Policies
INTERNATIONAL CUSTOMERS - PLEASE READ
On international orders: Import taxes, custom duties and other tariffs that may be charged by your government are your(the purchasers) responsibility and will not be paid or reimbursed by Zippy Pins.
CUSTOMER SERVICE
Having the top karma rating and getting positive kudos is important to us and we strive to make every customer's experience with Zippy Pins the best, by maintaining the highest cusomer service standards. If you feel your experience doesn't warrant a top rating, before leaving Karma or Kudos, please contact us with your concerns.
We want you to love what you buy. When making your selections, please use all of the resources we have available, or email us with specific questions, because unfortunately we do not accept returns that arise from incorrect selections. We want you be delighted with your purchase, but in the unlikely event that you are dissatisfied, please let us know within 7 days of receiving your order, so that we may make accommodations to ensure your satisfaction. Don't worry, any additional or return shipping costs will be paid or reimbursed 100% by Zippy Pins, if the problem is a result of our error.
PRODUCTS
We offer a variety of pins, magnets, key chains, zipper pulls and mirrors which can be ordered with one of our designs or with one you create. Our products are offered in four sizes: 1" (25mm), 1 ¼" (32mm), 1 ½" (38mm), and 2 ¼" (57mm). Just send us an email or visit our website www.zippypins.com
WHOLESALE/BULK ORDERING
Zippy Pins also offers wholesale/bulk ordering for individuals, groups or businesses which is an easy way to purchase products for resale, fundraising, promotions, giveaways, and more. Email us for prices and ordering instructions.
ABOUT ZIPPY PINS
Zippy Pins had a humble beginning on my kitchen table. Here is Zippy Pins story: Several years ago, we began making and donating pins to my daughter's crew team to sell at regattas for fundraising. Sayings such as "I Can't, I Have Crew", "Fast Girls Finish First" and "Some People Party, I Erg", as well as more than 50 other sayings proved to be very popular. In December of 2007, on a whim, I created some knitting design pins for my friends in the guild for Christmas presents . Someone suggested listing the crew and knitting pins on eBay, which I did in January 2008, trading as Emblazon Yourself. From the beginning, there was great demand for the pins and I kept creating new designs. My eldest daughter saw the potential for growth and joined me in this new business. Wanting to establish an online marketplace dedicated to celebrating people's interests, it became apparent that to take our business to the next level we should create an e-commerce website and rename our business Zippy Pins. The specialty website ZippyPins.com was launched in October 2009, offering a broader selection of designs and a variety of products in many sizes, as well as Create Your Own Design and Buy In Bulk pricing. In 2010 we found ArtFire and realized it offered a unique opportunity to reach more customers in a creative, new way.