Replacement Guarantee Of Custom Fit Full Length Goldish/Tan treated canvas Air Conditioner Covers We will gladly replace your protective air conditioner cover with a new one! Normal retail price is $74.95. Your replacement cost is only $67.45. Order your replacement air conditioner cover today! Replacement air conditioner cover prices may change in the future without further notice. ________________________________________________________________________________________ Replacement Guarantee Of Goldish/Tan Treated Canvas Swamp Cooler Cover We will gladly replace your SWAMPCOOLERTM cover with a new one! Your replacement cost is only $67.45 for standard sizes originally costing $74.95. Price discounts for larger covers will not exceed 10% of the original purchase price. Order your replacement swamp cooler cover today! Replacement cover prices may change in the future without further notice. ________________________________________________________________________________________ Acrylic Polyester Coated Marine Canvas and Treated Canvas Fabric Guarantee Warranty does not include damage due to abuse or neglect and or improper off-season cleaning, drying and storage. Does not include ripping or tears due to wind shifting of cover due to improper application or use of cover when applied to the air conditioning unit. Highly recommend the use of Strapping sets. Existing air conditioner cover must be returned only by UPS regular ground for inspection prior to replacement authorization. ________________________________________________________________________________________ Window / Wall Insulated Indoor Air Conditioner Cover Please make sure your measurements are correct before selecting the inside cover of your choice. Double check your measurements and the adaptability of the air conditioner cover to your unit before ordering this pre-packaged product for it is non-refundable and no returns will be accepted. Please ensure you have taken the correct size cover measurements for the cover size you need. Prior to ordering make sure the Window / Wall INDOOR air conditioner cover is the product you want by reading our Window / Wall INDOOR A/C Cover information thoroughly before ordering. ________________________________________________________________________________________ Window / Through The Wall Outdoor Air Conditioner Cover We guarantee covers original manufacturing quality of craftsmanship, in material and sewing. This guarantee does not cover possible return of goods shipping costs. We do not allow refunds for products which are not ordered as to our specifications requirements and formula and method(s) for dimensions.This guarantee does not cover wrong size covers ordered by customer. Please ensure you send us the correct size cover you need based on our size formula and method(s).Existing cover must be returned only by UPS regular ground for inspection prior to replacement authorization. Window / Wall Outdoor Air Conditioner Cover is the product you want by reading our Window / Wall outdoor Air Conditioner Cover information thoroughly before ordering. ________________________________________________________________________________________ Our Policy on Refunds of all Air Conditioner Covers We do not allow refunds for our custom, handmade products which are not ordered as to our specifications requirements, and formula(s) and methods. Please ensure you send us the correct width, depth, height or diameter measurements of your outdoor air conditioning unit based on our specifications requirements, and formula(s) and size call-out methods. Make sure the cover type you select to order is the product you want to purchase by going to our about product information page and clicking on the product page link of the cover you want. Make sure any and all design considerations are conveyed to us by e-mail or U.S. Postal service prior to ordering. Existing air conditioner cover must be returned only by UPS regular ground for inspection prior to replacement authorization. E-mail or telephone us with questions about our product(s) prior to ordering. ________________________________________________________________________________________ Ten Year Limited Warranty for our SUPERIOR MARINE CANVAS Fabric This warranty guarantee protects the original purchaser of our Superior Marine Canvas cover. Our warranty protects against becoming unserviceable due to color or strength loss from normal usage and exposure conditions. This warranty covers our Superior Marine Canvas covers only. This warranty does not cover damage from misuse or abuse. Improper installation or any costs associated with replacement of the cover, including labor and installation. Limits to the warranty: National Home Care Products Co., Inc. liability is expressly limited to this warranty. National Home Care Products Co., Inc. reserves the right to inspect the cover submitted for claim. Warranty does not apply to commercial applications of this material. Proof of purchase may be required. National Home Care Products Co., Inc. will supply new equivalent cover to replace the cover that becomes unserviceable. We will provide replacement cover at no cost during the first five years; 25% discount during the sixth thru ninth year; and a 12% discount during the tenth year. Learn more about the warranty. Contact your National Home Care Products Co., Inc. sales or customer service representative for warranty claims. ________________________________________________________________________________________ Five Year Guarantee for our Goldish/Tan treated canvas fabric Client must telephone and or email us prior to sending protective cover back. Upon return approval product must be shipped back by the client to National Home Care Products Company, Inc. by UPS regular ground for inspection and test comparisons for possible warrantee consideration. Returned protective cover will be matched to existing five year wear samples for inspection and comparisons of craftsmanship and material integrity. Twenty years of supplying clients throughout the United States has proven our protective covers made out of our heavy duty goldish/tan treated canvas will last five seasons of normal use and exposure when properly installed, and secured to the air conditioning unit and when properly cleaned and stored at the end of use each season for five seasons. ________________________________________________________________________________________ Five Year Guarantee for our Acrylic Polyester Coated Marine fabric Client must telephone and or email us prior to sending protective cover back. Upon return approval product must be shipped back by the client to National Home Care Products Company, Inc. by UPS regular ground for inspection and test comparisons for possible warrantee consideration. Returned protective cover will be matched to existing three year wear samples for inspection and comparisons of craftsmanship and material integrity. Twenty years of supplying clients throughout the United States has proven our protective covers made out of the marine nylon will last three seasons of normal use and exposure when properly installed, and secured to the air conditioning unit and when properly cleaned and stored at the end of use each season for five seasons. ________________________________________________________________________________________ Return Policy We cannot reimburse shipping and handling charges, and any PayPal and or credit card order processing fees, and we will charge a 20% restocking fee. All products that are custom cut to size needed for equipment items with dimensions that were specified by the customer. We do not accept returns of any custom made product we offer, that was ordered incorrectly by the customer and or when the customer did not follow our size formula and/or size call-outs as stated on the product page(s). Read about our sizing and material color information on the material information page and product pages prior to ordering. E-mail us with questions and requests for product details prior to ordering. Customers are to make sure they telephone us, e-mail or mail us by U.S. Postal Service, any special instructions regarding unit mounting brackets, obstructions or other special considerations we would need to take into account prior to placing their order. We strongly encourage all customers to read about the product, and make sure their dimensions and any special design considerations they require are correct prior to placing their order. We may not accept returns based on product(s) which were not what the customer "expected". Existing cover must be returned only by UPS regular ground for inspection prior to replacement authorization. Read and understand about the product thoroughly prior to ordering. It is the customers responsibility to convey to us, in writing, or by submission of drawings, or digital image(s) what their manufacturing requirements are prior to submitting their order. We urge our customers to e-mail us with any questions they may have for purposes of determining and understanding our product type(s), construction, color, weight, material(s) and sizing prior to ordering our products. We ship our new covers to you after two (2) inspections. New covers are shipped after being inspected, folded, packaged and are shipped without tears or dirt or other damages to them when they leave this facility. Our products are not cut to exacting sizes provided. We allow for possible shrinkage over time by adding material to certain dimensions in most cases. If the original product is approved for replacement, we require that the original cover be returned, and not be marked, soiled, dirty, or damaged. Existing cover must be returned only by UPS regular ground for inspection prior to replacement authorization. Dirty and or damaged, returned covers are not eligible for refunds of payment, and or refunds of shipping charges, or free exchanges for new covers. Please e-mail us with any questions or comments regarding this returned goods policy prior to sending product back. Refunds of shipping charges: No shipping refunds will be agreed upon by this office, or authorized prior to us receiving a written request or e-mail request. Existing cover must be returned only by UPS regular ground for inspection prior to replacement authorization. Restocking Fee: Theremay be a 20% restocking fee for those items approved for returns. This restocking fee is above and beyond any shipping charges that may be applied. Product images and depictions: We do our best to depict and represent our products as they actually appear. Computer colors may very from actual colors of fabrics. ________________________________________________________________________________________ Delivery of Product Window / through the wall Insulated Indoor air conditioner covers normally ship within twenty four hours. Custom made air conditioner covers and swamp cooler covers manufactured for your unit dimensions normally are shipped to the customer within 11-13 business days if not sooner. Under unusual circumstances, your order could take a little longer than 11-13 days to ship. Please feel free in e-mailing us immediately with any questions you may have about delivery timelines. ________________________________________________________________________________________ We ship our products using UPS regular ground services. We have complete tracking capabilities and can track your shipment when needed. Credit Card users now have the confidence in knowing that we can track and locate shipments to physical addresses. We do not ship to P.O. Boxes.