Payment-Credit Cards accepted thru Paypal, Items will ship as soon as payment is received.
I ONLY take Paypal, and Credit cards thru Paypal, and amazon payments.
Shipping: Tracking numbers available as soon as I get them, and I try to ship within 1 business day. (if I get your order before 3pm pacific time it will go out that evening, otherwise it will go out the next day, no matter what day of the week it is, but keep in mind the vagueries of the postal service, so I might ship it saturday, but the post office might not move it anywhere till monday)
I ship UPS for large items and USPS for smaller items.
The pieces will be packaged in a way to protect them, and larger items will be insured with the shipper.
small items will likely arrive in 2-3 business days Larger Items may take up to a week, You will recieve an e-mail as soon as it ships letting you how it was sent and when to expect it along with confirmation info for the shipper and insurance (if applicable)
small items will go UPS instead of USPS, and all items will be insured (small and large) EXCEPT ACEO's
Please note that International orders will still ship as soon as payment is received but may take a little longer to arrive than domestic orders, again details will be sent once it is shipped.
a note on the packaging; when possible I try to package with green/recycled/earth friendly materials however please note that for paintings it take quite a bit of material to make sure the work arrives unharmed.
PLEASE recycle the packaging, either save it for future moves of the painting, or find a local artist who can use it, or take it to a recycling facility
Refunds and Exchanges
If something happens to your piece between here and the Shipping, I will contact you and let you know what happened and what the options are for me to make it better (refund, repair, re-place with similar) Once it is on its way to you and insured with the shipper, any damage claims must go through the shipper.
I go out of my way to make sure the images are accurate color matches and depictions of my pieces. What I put up is what you are getting. If it gets there and it just isn't gonna work for you, Contact me by within 7 days (business days from the date you sign for delivery).
Refund issued on return of item. Refunded Items must be returned in saleable condition. If it Arrived damaged by the shipper, we must go through the shipper for an insurance claim.
If it just won't work out with your decor, I totally understand and will refund your purchase price on return of item, but please remember someone else may want to buy it and take care when sending it back. (original packaging, etc.)