Thank you for your interest in Appalachian Heritage Soaps & Sundries! Here are few details that you might need to know before placing your order...
I ship via USPS. I ship first class or Priority Mail flat rate, whichever is cheaper for you or reflects your request. Any excess shipping cost charged to you will be refunded. Orders will be shipped within 2 business days, except for bulk log orders. Logs are made fresh upon your order and will ship within 3-7 business days.
I do not insure shipments, unless you request such.
Handmade soaps can vary from batch to batch. Any time we work with natural products the results are never guaranteed. With that in mind, you may expect to see slight differences in scent, color or shape. But I do emphasize that the differences are slight.
If for some reason you are not satisfied with the quality of a product, please contact me and we will arrange an exchange or refund.