artisangoodsbygayle's Policies
*I don't accept International money orders,nor USA money orders...pay pal only
PayPal accepts payment with credit cards even if you don't have a PayPal account...
For the USA I ship using First Class USPS and Priority where listed,or requested...I ship during business days after PayPal transfers to my bank account which is within 4 days of receiving payment...only photos are drop shipped from the lab for a flat fee of $7.95 USPS Priority (2013 New rate) per photo order no matter how many photos you purchase...
*Ask for shipping rates BEFORE you purchase if live outside the USA.....
For International orders I ship International First Class with a Certificate of Mailing when available. The buyer is responsible for all duties, taxes, etc. that they may incur in their own country...please check with your post office.
Artisan OOAK Jewelry (one of a kind)
My jewelry is not meant to be worn in the ocean,in hot tubs or other bodies of water which may harm the silver or plated metals...pieces without textile components do fine in the rain...under normal conditions my pieces will wear well....they are also not meant for children under the age of 10 unless otherwise stated....
Please note that jump rings and similar components are not soldered shut,but that I close the metals as tightly as the metals allow....If you have a problem with an item,please contact me day of delivery...
Refund info: photos go through a series of lab quality control inspections,but if there is a problem with a print,contact me day of receipt...the lab nor I am not responsible for any damages during shipping or delivery...please file a complaint with your local postal service....The lab drop ships 8x10" or larger photos direct to you for USPS Priority fee of $7.95 per order,not per photo....
No refunds for the Art Dolls,but if there is something I can help you with,contact me and I will do my best
Refunds for all else (Jewelry and other handmade items)
Contact me day of receipt telling me why you want to return the item (s) and once approved to do so, then ship to me in original condition,packed securely and within 3 days of receiving your order...returns require insurance to ship back...all return shipping is paid by the buyer....once I receive and inspect the items I will issue a refund for the item price only via PayPal
Please look at all photos showing details of my items and feel free to contact me with any questions you may have before purchasing....
Bespoke (custom made)......
I have had buyers prior to this shop request custom pieces using a particular semi precious gemstone,or a different color for one of my designs and welcome your requests....contact me giving me as much information as possible and I will hook you up!
**Upon discussion, the buyer will be informed of and agree to the price of the custom work prior to production.