Dianna's Diaper Cakes accepts only PayPal, payment need to be made at the time of purchase.
All items ship within 2 business days after cleared payment with UPS delivery takes 2-9 days depending on where you live and the weather. Please let me know if there are any special instructions when you are checking out, such as filling out the gift tag, or mailing the package to the recepient, the package is sent to the address PayPal has on file, unless you make a note in PayPal to ship it elsewhere.
Items may be returned within 7 days after the item is received, as long as the cake packaging (cellophane) has not been opened. Buyer must pay the cost for return shipping including the cost of insurance. If insurance is not purchased by the buyer and Dianna's Diaper Cakes does not receive the item no refund will be made.
Q. Is there any information I need to know before purchasing a product?
A. Please read over the policies sections so that you are clear with
all of the details pertaining to a transaction with Dianna's Diaper
Q. Are the cakes made with brand name diapers?
A. Yes, most cakes are made with Luvs, Pampers, or Huggies diapers.
Other brands can be used with custom order cakes, even cloth
Q. Do I need to be careful having the cake around small children?
A. Decorations on Dianna's Diaper Cakes products may detach and pose a
choking risk or may be hazardous if swallowed. The cellophane could
cause suffocation, please dispose of properly. By purchasing our
products you agree not to hold Dianna‚EUR(TM)s Diaper Cakes or affiliates
responsible for actions that come as the result of the products we
sell. This includes all but specifically injury to minor children.
Q. Are all items useable when the cake is taken apart?
A. Yes, I do not use rubber bands or glue when making the cakes so all
items are useable when the cake is taken apart. And most cakes are
made with layered/ fanned diapers so they are easier to use than
Q. Is priority shipping available?
A. Yes, however it is very expensive, the charge ranges from $23.00 to
$49.50, if you need this done you need to contact me and tell me the
city and state the cake is being shipped to so that I can adjust the
shipping amount before purchase, otherwise it will be shipped
USPS Parcel Post.
Q. How do I go about ordering a custom baby diaper cake?
A. You just send me a message telling me what your baby gift ideas are,
what your budget for the cake is (not including the $13.25 for S&H),
when you need the diaper cake by, and what state the diaper cake is
being shipped to. I will communicate with you about the cake, create
it, then I will send you a message when I post the cake. You can
then review it, send me any comments, then decide if you want to
purchase the diaper cake, easy!
Q. How do I properly get the baby diaper cake out of the cellophane?
A. Open the curling ribbon by snipping the back, then reach your arm
down the back of the diaper cake. Tip the diaper cake so it rests
on your arm and pull off the cellophane. You can reuse the
cellophane if needed and reclose the bag by pulling a ribbon out of
the bunch and retie the bag.