My preferred payment method is through PayPal. I accept credit cards (through PayPal) as well. Paypal is the fastest way to get your order processed. I will process orders only after PayPal payments have been received. If payment has not been received after 48hrs I will have to cancel your order. I ship to the address on your Paypal account. If you do not pay through PayPal or if you do not have a PayPal account, please provide the address where you want your item to be shipped. I ship First Class or Priority Mail through the US Postal Service. Items will be shipped promptly, but no later than 1 business day after PayPal or credit card payment is confirmed, or after money order has cleared. Your item will take an estimated 2 to 5 days in transit in the US and 5 to12 day international based on the country. Express mail available upon request for an extra fee. Please contact us for more information. For international shipments, a tracking number maybe purchase for an additional fee as well. Your satisfaction is my priority. Please choose your items carefully and read the description, measurements, etc If for any reason you are not satisfied with your purchase, you may return the item, in its original condition and in protective packaging, for a full refund of the monies originally paid. Customers will cover the cost of the return shipping. The item must be received by me within 14 days (including Saturdays and Sundays) of the date of sale. No refunds will be issued after the 14-day period has ended. No items will be accepted for return if used or damaged. For concerns regarding delayed shipments in the US, the full refund will be issued after the 10 BUSINESS DAYS the package has been sent and not recived by the buyer. All packages send in the US include a tracking number as a FREE cost. For concerns regarding delayed shipments outside of the USA, the full refund will be issued after 20 BUSINESS DAYS the package has been sent and not recived by the buyer. Importance notice: All Beckinka handmade macrame jewelry is guarantied for a 1 year period, from the day of purchase. Customers are responsible for the shipping to and from for any necessary repairs. I am also open to any custom work for the Macrame Jewelry. For ideas regarding the cord and stone If you have any question. Please contact me regarding costs or concerns, please email beckinka@gmail.com