bingbingfindings' Policies

Welcome
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Hello! ♥ Welcome to bingbing's store. Happy customers are important to bingbing. Do not hestitate to contact us with any queries. Emails and messages will be replied within 24 hours ☺

Payment
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♦ We only accept payment through Paypal for international buyers. Singapore buyers can pay us through bank transfer if you want. Message us for the rates.

♦ Payment has to be made within 3 days of puchase. Prices are as it is, there is no additional tax.

♦ If you need more time for payment, please let us know.

Shipping
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♦ We ship from SINGAPORE. Orders are shipped within 2 working days of receiving payment.

♦ Orders will be shipped to address as per the transaction email. If you would like us to ship to another address, please indicate.

♦ It normally takes between 4-14 working days(Sat, Sun, and holidays not included) depending on your location.
- To the US, UK, Germany and Canada - between 8-12 working days
- To Asia - 4-6 working days
- Rest of Europe - 8-20 working days

♦ The time of delivery is estimated, there might be delays sometimes due to certain reasons which we cannot account for.We seek your understanding in this matter. If you still do not receive your order in 3-4 weeks' time, please let us know.

♦ France and Italy will be shipped via registered airmail. A signature is needed. For all other countries, we ship via normal mail. If you would like it registered (you would have to sign for it), it is available at additional $1.80. Message us before you make payment and we will send you a revised invoice.

♦ Shipping fees include postage, packing materials and handling fees. We try if possible to recycle. We do recycle bubble wraps from suppliers and boxes that we have or can find.

Refunds and Exchanges
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♦ We will NOT be responsible for any loss of mail sent through normal mail.

♦ Should there be any broken items, please contact us within 2 days of receiving items. Take a picture of the broken item and send us a message. We'll do my best to send replacement if stocks are available. If not, an alternative can be worked out.