bluefingerstudios Shop Policies Welcome I am a full time, self supporting artist, because I love what I do.Thank you for looking! Payment I am accepting Paypal only at this time. You can use your credit card safely through Paypal without having a Paypal account. If you chose to use Paypal e-check, it takes Paypal approx.3-5 days to clear your payment. In this case, your item will ship when payment clears. Shipping All pendants will ship protected by bubble wrap via first class mail. In the USA you will receive an email with tracking number to verify shipment status. If you would like another type of shipping arrangement, send me a message before paying. Unfortunately, tracking is not available for international shipments. IMPORTANT NOTE** Please be sure your Paypal shipping address is up to date and matches your Artfire address- I can only ship to a confirmed Paypal address** Refunds and Exchanges Refunds for purchase price only upon receipt of item in good condition, buyer is responsible for cost of return shipping. Exchange is ok with same terms as returns. Additional Policies and FAQs Be sure to let me know in the notes to seller during checkout if you want your item sent as a gift- I can keep the invoice out of the package, and even include a special note from you if you like! Please use the Artfire Contact link at the bottom of the page to contact me about anything- I am happy to answer any questions you might have. Last Updated August 20, 2011