* BUYER SATISFACTION *
I aim for customer satisfaction in all areas and have a money back guarantee within 45 days of purchase. In addition I warranty the workmanship for life with the caveat that the buyer must return the beads or stones, or acceptable replacements, along with the broken elements.
PayPal is preferred but I also accept USPS Money Orders. Shipping is free within the US and Canada for items over $100.00.Shipping
Usual shipping for most jewelry is USPS Priority Flat Rate. I ship within 3 business days of receipt of payment or notice of payment clearing.
*Refunds and Exchanges*
I refund or exchange any item except earrings that is returned in the same condition it was shipped with no questions asked. Earrings are excluded by law.Additional Policies and FAQsCustom orders must be paid for at the time the order is placed and will generally ship within 3 business but usually within one day.
*Countries I Ship To*
US Virgin Islands
Many countries prohibit or restrict importation of jewelry, stones and precious metals. Please check your customs regulations or contact me so I can check them for you. If you would like to see what items are prohibited or restricted to your country, you can find the information here: http://pe.usps.com/text/imm/immctry.htm. Any purchase that is made to a country with import restrictions of jewelry items will be refunded. You as the buyer are responsible for any customs duties, VATs, or import taxes.