Shipping Policies: U.S. Customers - Shipping is by USPS Postal Service. Most packages are shipped via USPS First Class Mail, unless otherwise requested. Packages weighing more than 13 oz. ship via USPS Priority Flat Rate. Packages valued at $50 and more are automatically insured. International customers - Shipping by US Postal Service using USPS International First Class Mail service. VAT charges and customs/import duties are the responsibility of the buyer. Be certain you understand what this means for you by checking with your local postal service or customs service. Customs declarations are attached to all international packages detailing the contents. It is illegal to mis-state the contents as gifts; please do not ask. Returns & Exchanges: Your satisfaction is my priority. If you don't like something, just send it back. I'll refund your money, exchange it for another item, or give you a store credit. It's your choice. Shipping charges are not refundable. Return shipping costs are the buyer's responsibility. Got Questions? Email me any time at btassel@comcast.net. I'm at my computer most hours of the day so you can expect a response with 24 hours.