Welcome

Thank you for visiting byKEONA on Artfire. I know there are many options for you to choose from, but I want to thank you ahead of time for your business.

*100% Above average quality at an affordable price.
*100* GENUINE handcrafted byKEONA in a smoke and pet free studio.
*100% POLISHED...it doesn't have to scream handmade!
*100% Emphasis on uniqueness and individualism.

byKEONA owns ALL CONTENT under the name of byKEONA which are found here on Artfire, and at other internet hosting sites.
Please respect the unique identity of ©2010 byKEONA All Rights Reserved





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Payment

PayPal, Check, Money Order

I require payment within 24 hours of purchase. If payment is not received, I reserve the right to cancel the transaction. If you for some reason cannot make payment within 24 hours, please contact me.

If you are paying by check or money order, your item will be shipped as soon as your check has clearer.



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Shipping

All items are available for immediate shipment. For custom orders please allow 7 days after payment confirmation for each item to ship. It will take a few days longer during holidays season.

I use USPS first-class mail for shipping. US delivery usually takes 2-5 days in transit and International delivery takes approximately 1-2 weeks.

Please email me before your purchase if you would like insurance or upgraded shipping (an extra charge will be applied to your order.)

I believe in saving the environment and money. You will find shipping packages to be less than show stopping (unless specified in advance). It's not about the outside, but what's inside of the package that will make the headline! I use environment friendly packaging as much as possible. In addition to helping the environment, it helps keep shipping costs down, savings that is pass on to you.



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Refunds and Exchanges

I currently do not offer returns or exchanges. I am not comfortable reselling these items back in my store. Please contact me before ordering to make sure you'll be happy with the piece(s) you're ordering.

I am not responsible for any loss or damaged packages. If you would like to purchase additional insurance for your order, please email and I would be happy to assist you.




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Additional Policies and FAQs

I welcome custom orders, please email me so we can go over the details. I will not duplicate from another artist work or from magazine patterns. Because my products are mostly one of a kind or Ltd Editions, I currently do not offer wholesale.

But if you find that my items are the perfect fit for you boutique, please contact me and see if we can work something out.


Big Hugs-
Keona