Shipping will be by Priority Mail or by UPS ground for an unusually large quilt, & will include insurance for cost of item. Shipping estimate will be listed with each item. For orders of more than 1 item we will adjust by weight of total shipment. We ship within 3-5 business days after receipt of cleared payment only to addresses in USA. We accept PayPal or verified checks or money orders. Please supply your shipping address with payment.If you are not satisfied with your purchase and notify us of your intent to return it within 10 business days of receipt of your purchase, you may return it for full refund minus shipping costs.We love to do custom orders that are one of a kind. We require 50% of estimate for supplies & time for designing before work begins. Lead time will be discussed with buyer upon receipt of down payment. Photos of work while in process & of completed work will be e-mailed before it is shipped. Final payment is due before shipment.