Thank you very much for visiting my Artfire shop. I want your shopping experience with me and on Artfire to be a good one. I appreciate good craftsmanship and apply that to my own work. I design my patterns with comfort and ease in mind so the stitching process can be very enjoyable. I stitch all my designs myself and proof them to ensure accuracy. If at any time you have questions, comments or requests please send me an email.
I usually ship orders as soon as I can, sometimes the same day if orders are received early in the day. I usually send PDF patterns the same day on weekdays. For patterns in chart pack form I ship first class or priority, whichever ends up being the most economical for you. International orders will be sent the same way and the recipient is responsible for any duty tax their country has. For multiple item orders I will adjust the shipping if necessary and refund to your Paypal account. Payment for items is required at the time of purchase either with Paypal or notification of payment with a money order. The patterns are sent in a plastic ziplock to prevent water damage and manilla envelope safely sealed with packing tape.
Returns are not accepted for PDF files due to the nature of the transaction. If there is a problem with a chart pack pattern purchase I would be happy to exchange the item as long as the item is in new condition in which it was recieved. I must be contacted within five days of the purchase date to resolve the problem. Any shipping charges for returns are the responsibility of the recipient. The post office is usually very dependable but if there is a concern your order may be lost I can add delivery confirmation to your shipping amount. Please email me if you prefer this.
Copyright remains with the designer on all PDF pattern files and paper patterns that are mailed in chart pack form. Redistribution, duplication or transfer of patterns in any manner prohibited. Thank you. Use of the patterns/digital collage sheets to make a few items for craft shows for sale is permitted in moderation. Please be respectful and kind in this practice and include the name Country Garden Stitchery with your product for sale to indicate where the pattern came from. Commercial manufacturing of any pattern or art work from Country Garden Stitchery is prohibited.
Copyright of all art work remains with the artist, Cathie Richardson, after purchase. My art work is made into many other items and is found on different sites on the internet. Feel free to use the purchased digital collage sheet images in the crafts you make for your own personal use and/or to sell those crafts that you've made with the image(s) in the collage sheets on Artfire or other craft venues/shows on a small scale. Please share my Artfire Store name with others as where you got the images and if you create something with my image please let me know so I can do the same for you on my networking sites.
You may not resell the digital collage sheet as it is or any image included in the collage sheet as your own in any manner at any time. You man not at any time claim any or part of Country Garden Stitchery art work to be your own. By purchasing my artwork you agree to abide by my Terms and Conditions and the purchase of my products does not in any way transfer ownership of the copyright of any design and/or artwork. All copyrights, title, interest, and intellectual property rights are retained by Cathie Richardson Country Garden Stitchery. All rights reserved. No mass production of any kind is allowed without further licensing and permission.
I put my images on many different products on the internet in my different stores. For those links please visit my web site www.countrygardenstitchery.com
Thank you for your interest in my patterns and artwork. I look forward to sharing them with you!