crystaldiamonddesigns' Policies
PAYMENT:
Payment is to be made at the time of purchase via PayPal.
*PayPal is a third party credit card processor that keeps all your transaction information secure. You do NOT need your own PayPal account to use the service.
*If payment is not received within 48 hours and no communication has been received regarding your order, the sale will be cancelled and the item relisted.
*At the time of paying if you are from Arizona Paypal will add state sales tax (7.85%)to your total
SHIPPING:
*All items will be shipped within three days after receipt of payment barring custom orders.
*If you would like to insure your package or upgrade shipping to Priority Mail, please contact me so I can send you a revised invoice reflecting the changes though PayPal.
SHIPPING THIRD PARTY
Third party shipping is available for gifts. Please let me know the address to ship to. If you would like me to include a note from you, please Tell me what your message is.
I will Ship International
Contact me if you what something sent to other countries so I can send you an invoice for the Item or Items and shipping and Handling cost.
RETURN POLICY:
*Hopefully, you will love your new purchase! I do my best to describe and photograph all items as accurately as possible so there are no surprises! All pictures posted in a listing are of the actual item you are purchasing unless noted otherwise.
If there is a problem, PLEASE let me know and we will work together to resolve the issue.
Item must be returned within 3 days after the buyer receives it, if there is problem PLEASE let me know and we will work together to resolve the issue. I will do my best to insure its safe delivery, it is possible that accidents happen in transit and I can't be responsible once it leaves my hands.
Please if we agree on you returning the item, Please wrap the item in the box/wrapping it came in, or something comparable that will protect it-items that are shipped back and damaged due to negligence will not be refunded. If a return is accepted, I will give a Merchandise Credit of the original item minus the shipping charge within 10 days after receiving the item in its original condition.
Thank You
Crystal Diamond Designs