Custom work: Always welcome! I love the challenge to create something fantastic and unique. I can create matching necklaces for a bridesmaids' party, or a beaded chain on which to string your favorite pendant. Please contact me for options and pricing information. For information on payment methods, shipping, and returns, please see my Shop Policies Section. The pictures and descriptions that accompany each item are Copyright © Designs by Victoria. You are more than welcome to use them in an article or blog, but please contact me, and credit the source. Payment policies: For credit/debit card payments or PayPal purchases, credit card processing information must be received within 3 days of purchase of item. Please allow 10 business days for e-checks to clear before expecting items to be shipped. Shipping policies: All jewelry items are shipped free in the United States, with delivery confirmation. Due to changes in postal rates for international shipments, there is a charge of base charge of $4.00. Return receipt and expedited shipping are available at purchaser's request, at standard postal rates. Please inquire before purchasing if you would like expedited shipping. Shipping charges for parasols and hats are higher to accommodate for increased postal rates for odd-sized packages. Parasols are sent parcel post, so please allow 7-10 days for delivery. Priority mail postage for parasols runs about $40 at the new postal rates. If you wish quicker delivery, please contact me at time of purchase to make arrangements for additional postal fees. Returns: Items that have become damaged in the course of normal wear may be returned for repair at no charge. Unworn, undamaged pieces in original condition may be accepted for return if contacted within 7 days of receipt for store credit, if they are found to be not as described. ************* BUYER'S REMORSE RETURNS NOT ACCEPTED ***************** Please think carefully before purchasing. Artfire is not a department store, where returns are a simple transaction, but a marketplace for individual artists who hand-craft each piece. As such, a return is much more serious for us than a large department store chain. I would hope that you, as a buyer, would consider more carefully about making a purchase here. Although returns are welcome in the case of a piece being not described accurately in the listing, changing your mind about a piece has much more serious consequences for the artisans who sell on this online venue. ****BEFORE RETURNING ANY ITEM**** Please contact us before your item. You are responsible for all return costs, including Delivery Confirmation and insurance. Custom Work: I am happy to work with you to create a custom item. I require a 50% down payment, 20% non-refundable to cover the cost of materials. If interested in wholesale or consignment, please contact me for details.