dcmilkweed32's Policies

Policies

As always, I strive for total customer satisfaction, and will happily exchange or adjust items per request, should pieces require alterations. Should a total refund be desired, the piece in question should be returned to me in the same condition it was received in. Notice should be given within 24 hours of receipt of the item in question of the intent to return or exchange. I will need to receive the item back within seven days for a full refund, with the exception of postage...postage cannot be refunded. For out of country returns, as well as postage costs, please contact me for further instruction prior to purchasing.

Customer satisfaction is of the utmost importance to me, so please don't hesitate to ask any questions. Thank you!

And since Customer satisfaction is extremely important to me, please let me know if you are interested in an piece and need it in a different color or if it needs to be enlarged or made smaller. If at all possible I will do what I can to accommodate you. I also custom design jewelry. If you don't see something in your favorite color or subject please ask! I will be delighted to design and make it for you.