Returns and exchanges: Patterns and books are generally not accepted for return due to the ease of copying. If you have an issue with your purchase please contact me. Payment: I accept payment through Paypal and Google Checkout. If you would like to use Google Checkout please contact me so that I can send you an invoice. Payment is due immediately unless other arrangements are made prior to purchase. Shipping: I ship daily to destinations within the US, and once a week on Saturday for international orders. Please note that I do not ship to Italy or Spain. Please see item description for shipping locations.