designsbypatriciahall's Policies
I try to put all the information about my items in the description. If you have any questions please email me.
I use silver, silver plate and gold plate materials. If you want gold or sterling sliver, that will cost more.
Any earrings that I have in my studio can be put on hoops, studs or regular earwires. I can also change them to clip on. Just let me know when you order if you would like them changed and what size hoop you prefer if you want hoops.
If you see an item in my store that you like but need it in a different color or size please contact me. Many of my items are one of a kind but I may be able to re-size that item for you. I may be able to remake some of the items in a different color.
I will ship small items by first class. On necklaces I will ship out in the flat rate priority mail box.
I wrap every item in bubble wrap and they will be shipped in a organza bag or pouch, depending on what the item is.
You will be charged only one price for shipping. Multiple items will ship at one price.
You must contact me for returns or exchanges. I will refund payment and initial shipping. I will refund shipping back to me only if it is my mistake.
Wholesale prices are available for quantity orders, please contact me for details.