Please note that custom and personalized work requests will be available by special request after January 01, 2012. Most items are in stock and ship promptly. but please note that some of my cufflinks and earrings are made to order. There is a 2 - 3 day turn around time with these items, so please allow for this if you are ordering with a deadline in mind or contact me for more information. I am open to wholesale inquiries. Please contact me for more details. Payment If you choose to pay via paypal, prompt payment is appreciated. If you would like to arrange an alternative method of payment, please contact me prior to purchase to make other arrangements. International and US customers please pay via paypal. Canadian customers may pay via paypal, money order or personal cheque. Please contact me for details. Canadian Residents GST -or- HST will be charged on merchandise shipped within Canada. It will be added to your total during the paypal payment process. If you chose to pay by cheque or money order, I will send you a manual invoice with the applicable taxes added on. Shipping Parcels sent within Canada are sent either regular letter mail (for bubble mailers) or regular parcel for larger packages. Parcels sent to the US are sent regular letter mail for bubble mailers, and Small Package Air Mail (approximately 10 business days)for larger parcels. If you would like a faster shipping option, please contact me as there will be additional shipping charges. International Customers - If you do not see your country in the shipping profile, contact me for a shipping quote. Please note that the buyer is responsible for all applicable taxes and duties if the item is crossing a border. Please understand that I am always honest about the value of the object being shipped on the customs form. Packaging I recycle outer packing materials whenever I can. So if your parcel comes in a reused box or envelope, don't fret. What's inside is just as pretty even if the outer packaging isn't pristine. It is better for the earth. :) Refunds and Exchanges I want you to be happy with your purchase. If for some reason, you are not happy, please contact me and give me an opportunity to make it right. If it is necessary to return something, I will give you store credit equal to the cost of your item minus the shipping costs. Shipping the item back will be at the buyer's expense. You must contact me regarding returns no later than 30 days after purchase. ****************FAQ's************************** What forms of payment do you accept? We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal. Canadian Residents may pay via cheque or money order. Please use the contact page to arrange this prior to purchase. How secure is this store? This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). Do I need a PayPal account to purchase from this store? No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.