My items are handmade one at a time with my own two hands. All sales are final. If there are any defects in my work, the item will be shipped back to me, and I will fix or replace the item with no charge to you. I only ship within the United States. Exceptions can be made but please make arrangements with me and I can create a custom listing for you. All Items are shipped via USPS Priority mail @ a flat rate of $6. Delivery Confirmation is included with all items. Any purchase over $50 will include insurance. If your purchase is under $50 please add on for insurance. I cannot be held responsible for your package once it is shipped. Thanks for checking out my little shop! Happy Shopping!