Shipping Most items ship free of charge to the U.S. and Canada with a small fee elsewhere. To help keep your shipping cost down, we do not track packages or request delivery confirmation. You may opt to pay a small fee for these services if you request it at the time of your order (available only for U.S. orders). Unless expedited shipping is requested, we choose the most cost-effective shipping option via USPS: Priority, First Class or Parcel Post for U.S. orders and International First Class for international orders. Returns/Exchanges/Refunds If you'd like to return or exchange a purchase, please contact us within 60 days of receipt. We strive to make our customers happy - let us know how we can help you. We do not refund shipping fees. Custom Requests We are happy to consider custom requests - tell us what you'd like and your preferred price range, and we'll do our best to pull something together just for you.