glassworksnorthwest's Policies
I accept Paypal or credit card payments. Money orders, cashiers checks, personal and business checks accepted, but will be held until cleared. Returned checks are subject to a $25 fee plus the amount of the check. No cancellations of orders will be accepted once payment is received.
In-stock items are generally shipped within 2-3 business days (usually on Tuesday and Friday). I ship via USPS. If you would like your order sooner than standard mail, please let me know and we can make other arrangements.
3-day money back satisfaction guarantee on all products. No refunds on special orders.
Product Color Variation: Due to the nature of glass (irregularity and variation in color), as well as the differences in computer monitors, the glass on an item may look different than pictured on our website.
Wholesale Inquiries: If you are a shop or gallery owner and are interested in purchasing my creations for resale, please send me an email.