PaymentâEUR¢We only accept payment through PayPal. Payment should be Complete within 7 days after the end of the Auction.âEUR¢If the item is available with color variation, please make sure to specify the desired color on the note section when you make payment through PAYPAL. Otherwise, we will pick random color for the choice.âEUR¢We only ship to Paypal confirmed address. Please make sure your shipping address is updated.âEUR¢eCheque will be held until cleared.ShippingShip to worldwideRefunds and ExchangesâEUR¢DOA (Dead On Arrival) or Wrong Item will be offered exchange. Refund will be offered if stock is not available.âEUR¢Shipping and handling charges are not refundable. Item must be returned undamaged. A refund will be issued within 2 business days.âEUR¢Return items must not be used or have any sign of abuse or intentional damage.âEUR¢Sometime Airmail miss some postage, we will refun price and shipping fee when you can not get your item.âEUR¢Buyers are responsible for the returning shipping costs under any circumstances.Additional Policies and FAQsâEUR¢We guarentee to leave all customers positive feedback the next day after positive feedback is received.âEUR¢We encourage our customers to contact us in order to resolve any issues regarding the transaction before leave negative feedback on artfire.âEUR¢Leaving Negative feedback/Netural Feedback or opening dispute in paypal without contact is NEVER a good way to resolve problem.âEUR¢If you have any problem with product or have inquiry, please contact us. We'll reply to your query within 24 hours.âEUR¢Please check your spam setting of e-mail or check your spam/filtered e-mail folder when you do receive answer from us.