greataswegokazoofactory's Policies
You are invited to visit the Aswego Kazoo Factory website and have a look around. Stop by the Factory YouTube and view some videos of my work. Visit the Factory Blog and see what's new at the factory each week. Here are a few links that will help introduce you to the Great Aswego Kazoo Factory before you buy.
Aswego Website: http://aswegohomestead.com/
Aswego Blog: http://greataswegokazoofactory.blogspot.com
Aswego YouTube: http://www.youtube.com/user/greataswegokazoo
Aswego Newsletter: http://kazoolessnews.blogspot.com/
Aswego Facebook: http://www.facebook.com/pages/The-Great-AsWeGo-Kazoo-Factory/168109906556127
"Doc Kazoo's" Blog: http://zenkazoo.blogspot.com/
LIFETIME FREE KAZOO REPAIR/MAINTENANCE
When you purchase an Aswego Kazoo not only are you getting a quality, unique handmade traditional primitive folk instrument. You are also getting free lifetime service and repair for your Aswego Kazoo should you ever have a problem. This does not include repair of surface wear to the kazoo finish. Please contact me for cost of refinishing your kazoo.
Eventually your kazoo membrane will need replacing. How soon depends on how much you play your kazoo. Aswego Kazoos are designed to make replacement of the membrane an easy task most kazooist. However, if you don't care to tackle this project yourself just ship the kazoo back to me and I will replace the membrane for you. Did you attempt to replace the membrane yourself and accidently strip out a screw hole or overtighten a screw and crack a resonator cap? Don't fear, just ship the kazoo back to me and I will repair stripped screw holes or make a replacement resonator cap, FREE for as long as you own your kazoo. As long as the kazoo is not damaged from abuse it will never cost you to have repairs made. All shipping cost are at your expense as indicated below.
All you have to do is contact me via email and let me know about the problem. I will send you a return service authorization number and cost for me to ship your kazoo back to you. Then pack the kazoo and ship it to me.
Shipping cost can be made via PayPal or included with your returned kazoo as US Postal money order.
RETURN POLICY
All of my kazoos and other folk instruments are accompanied by a money back guarantee (minus all shipping cost). If within three days of receiving your instrument, as determined by your USPS OR UPS Delivery Confirmation time/date stamp, you are not satisfied simply send me an email telling me you are returning it immediately. Once I receive the returned instrument in the same condition as shipped I will send the refund within 14 days after receipt of the kazoo. After three days all sales are final.
PAYMENT METHODS:
If you are registered at ArtFire you can simply use the shopping cart to make your purchase. You will find frequent discounts available for use with the shopping cart. ArtFire is a great place to shop so why not join today?
You can also make your purchase by emailing your order. Just send me a link to the instrument you want to purchase and I will send you a PayPal invoice to make payment.
Email Order to: kazoo@aswegohomestead.com
I also accept US Postal Service Money Orders. Contact me for details.
DOMESTIC CUSTOMER SHIPPING INFO:
Unless otherwise specified there is one working day handling time for Ready Made Kazoo shipments to all US Destinations via USPS First Class Parcel shipping with Delivery Confirmation Number. Domestic shipments are made Monday-Saturday except for postal holidays.
Special Order Kazoos may require up to one week handling time for shipment as these kazoos are made to order.
INTERNATIONAL CUSTOMER SHIPPING INFO:
International shipments are made via USPS First Class International shipping. These shipments are made on Thursday of each week. This class shipping cannot be purchased online and must be made at a US Post Office. Due to high cost of gas and distance to my nearest Post Office I must limit these shipments to one day a week each Thursday. International shipping cost quoted in my listings is for USPS First Class International shipping. USPS Priority International Shipping is available Monday-Saturday, except for postal holidays, with one day handling time. Please contact me for Priority International shipping cost.