hwinfield's Policies
Shipping: Your painting will be shipped via UPS, FedEx, or USPS Priority. Shipping always includes tracking and insurance for the full amount of the painting. I will provide the tracking information to you once the painting has shipped.My standard shipping policy is that I will ship your purchase as quickly as possible, and within two to four days. For commission and custom orders, please allow up to three weeks for the painting to be created and shipped (depending on whether I need to order a custom-sized canvas).
If you have a special shipping request, such as expedited shipping to have the painting arrive by a certain date, please contact me.
For international purchases, please be aware that customers are responsible for any and all customs fees due upon delivery of their package. The shipping cost paid to me is only for carriage, not the customs fees that vary greatly depending on what country you live in.
Colors: Please note that the colors of the painting will look different on all computer monitors. Please contact me with questions about the artwork. If you need me to take additional photographs or close ups, just let me know.
The Commission Process: All requests for commissioned and custom work are welcome, and the process is very simple. If you would like to commission a painting, simply send me an email at hilarywinfield@yahoo.com, or through the contact feature on the left-hand side of the website home page. Once I receive your email, we will begin to determine the following:
* What is the size of the painting that you would like to commission?
* Would you like a single panel or multiple panels?
* Which style of painting would you like? You can take a look at my portfolio and decide which style or styles you prefer and we can discuss the best style for your painting.
* Which colors would you like?
* When will you need to receive the artwork? It will take approximately two weeks to create and ship your original artwork. However, variables such as a custom canvas size, which I will need to order, may change the time line somewhat. I can also work with a tighter time line by expediting the shipping, etc.
* Pricing will be similar to the existing artwork that you see in my portfolio; I do not charge more for commission work. Before I move forward with creating your painting, I will provide you with the complete pricing, including shipping to your location, and instructions on how to purchase your painting. If you have any questions, please don't hesitate to ask.