For payment, I accept PayPal, Personal Checks, Money Order or Cashier's Check. If you pay by Personal Check, Money Order or Cashier's Check, I will not ship your item(s) until the payment has cleared the bank. Having Paypal account will make the transaction go through faster for all parties. Shipping Shipping Purchases will be shipped via USPS First Class mail within 3-5 business days after payment has been received, and all custom orders may bit longer (no longer than 7 days). We can upgrade to Priority shipping or insurance, please let us know before you order if you'd like it upgraded shipping or purchase an insurance so we can include this to your total final cost. VERY IMPORTANT all orders marked DELIVERED by the USPS tracking information that are lost or stolen are not refundable. At this point its out of our hands, so please make sure your mailing address is safe! INTERNATIONAL SHIPPING International orders are expected to arrive average about 7-10 days after shipment. However, please allow up to 4-6 weeks for items to arrive as items can get stuck in customs. If you feel shipping is taking too long, feel free to contact us. Please contact us before ordering if you'd like to purchase tracking and insurance. To offer the best shipping rate we do not offer tracking information or insurance. We do not refund lost shipments unless we are insured and until the customer has filled out the necessary insurance forms. Insurance claims are processed after 45 days. Refunds and Exchanges Refunds and Exchanges To make my customers happy i will gladly refund your money minus shipping. If for some reason you are not satisfied with your purchase, please contact us within 10 days of purchase. We will accept a return of the item in its original condition less shipping expenses. We're sorry, ALL custom orders are non-returnable.