impaws' Policies

Our default shipping method is Canada Post.

Delivery times can be estimated but are NOT GUARANTEED.

PLEASE NOTE: Items ship from CANADA. Delivery times may be longer than you are used to due to delays crossing the border. Delivery time is not guaranteed.

We have not lost a parcel yet!

Note: Canada Post will not guarantee delivery times.

All sales are final. No exchanges or returns.

All doll clothing, furnishing and accessories are meant for adult collections and are NOT INTENDED for CHILDREN UNDER 12.


Custom Orders: Depending on the materials cost of custom orders we may require a down payment of 50% of the final price of the item with full payment due when order is ready to be shipped. There are no returns or exchanges on custom orders.