SHIPPING DOMESTIC SHIPPING Larger items are shipped via USPS Priority mail with free delivery confirmation, (or if too large for PM, will ship via UPS Ground), usually within 1-2 days (normally 1, except during the holidays) of receipt of cleared funds. Small/light items ship via first class mail with free delivery confirmation usually within 1-2 days (normally 1, except during the holidays) of receipt of cleared funds. If you wish to upgrade your 1st Class shipping to Priority mail, please send an additional $2.95 via PayPal to nanations@aol.com. If you have questions or concerns, please email us at nanations@gmail.com. INTERNATIONAL SHIPPING Currently, we only offer First Class International Mail for small/light items. We ship within 1-2 days (usually 1, except during the holidays) of receipt of cleared funds. We will email you the customs number after we have shipped your item. First Class International Mail usually delivers between 10 and 14 business days. Please be aware of this if you have a deadline. If you want your purchase to ship via Global Priority Mail, please email us so we can tell you how much extra to send us through PayPal. Priority International Mail usually delivers between 6 and 10 business days. CUSTOM CHARGES: We are not responsible for customs charges. We are sorry, but we have no way of knowing how much they will be. Please don't ask us to lie on a customs form because we cant. Thanks so much. If you have questions or concerns, please email us at nanations@gmail.com. RETURNS All sales are final, UNLESS we have sent the wrong item, or it is faulty in some way. Please contact me via email for returns or exchanges before returning anything so I can work with you :)). Buyer pays return shipping. Refunds do not include original postage or any insurance paid. If you have questions or concerns, please email us at nanations@gmail.com. CUSTOM WORK We require 50% deposit before work starts. Some custom items take longer to make and you will be informed of approximately how long your item will take to make at the time of order. Email us at nanations@gmail.com for further details. If you have questions or concerns, please email us at nanations@gmail.com. LAYAWAY Our terms are: 10% down and 60 days to pay the balance. We accept payments through our PayPal account at nanations@aol.com, or you can pay by credit card/debit card over the phone. (406-222-7190 ask for Lesley.) If you have not managed to pay the balance by the end of the 60 day period, the item will be re-listed and any monies already paid will not be refunded. Please note: Should you have a problem and will not be able to pay within the 60 days, please call Lesley (406-222-7190) and we will work something out for you. If you have questions or concerns, please email us at nanations@gmail.com. WHOLESALE Most of our larger items are one of a kind and therefore not available for wholesale. However, we do have a few things that we may be able to wholesale. Call us at 406-222-7190 to discuss wholesale. CONSIGNMENT Sorry, we do not do consignment at this time.