jemARTS' Policies

All items are sent via Canada Post. If you prefer insurance, please inform me and the cost will be adjusted.
Expedited delivery option is also available: USPS/FEDEX/Speed Post EMS Services with tracking number. These costs will be extra. Please ask for the shipping rate for these services.
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Refunds and Exchanges

Return & Refund:
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100% satisfaction guarantee and we are 100% confident on our products; we examine each item carefully before have it shipped to you. However if you do not like our item, we will give a merchandise credit, or exchange after returning items in original condition.Note: (Shipping handling not refunded)
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100% MONEY BACK GUARANTEE is your assurance that we stand behind our products. If you are unsatisfied for any reason, you may return the item for a full refund , refund will be issued after after receiving the item. Any jewelry that has been sized, or modified by the customers once they have received it is non returnable. All items must be returned in original condition. The refund will be in the same form as the purchase was made. *Shipping & Handling are non-refundable.
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Custom orders welcome, delivery time depends on designs.Estimated time of delivery 4-8 WEEKS Days.

All custom order are not refundable-redo able. *Shipping and handling is no refunded in case of return.