juliasherrydesigns' Policies

Payments: PayPal is prefered. Payment is expected within 2 days if paying with PayPal or credit cards. If payment is not receive within 2 days or the order will be cancel. I will ship promptly within once payment has been received. International orders must be paid thru PayPal only. Email me with any questions. Shipping: Your purchase will ship within 3 - 5 BUSINESS DAYS (Monday thru Friday) of payment and will be shipped by USPS priority mail. If you need a purse shipped sooner, please contact me so arrangemants can be plan. I do also offer Fed Ex, UPS, Global Express and Express Overnight Mailing through the USPS. Please just email if you prefer Express shipping and I will be happy to calculate the price. International shipping is also through First class mail. Delivery time on international orders usually take a few days longer. Refunds and Exchanges: +All sales for Wedding Garters and Custom Orders are nonrefundable. Each Garter is custom made and shipped with great care and extreme detail. If you are unhappy with your purchase for whatever reason, and would like to exchange Clutch for another item of equal or lesser value, I would be happy to process your request. Provided the item has not been used or damaged, you may exchange the item within 5-7 days of receiving your purchase. Only clutches returned in its original condition will be accepted for exchange. Once I have received the item and the above conditions are met, the new item will be shipped promptly. Buyer is to pay any additional shipping charges that may result. Please contact me with your comments or questions that you may have, and I will review your request! Return Policy: We do not accept returns at this time, only exchanges. Damaged Products: If any of the items from your order are missing or damaged when your package arrives, please contact us with your name and Transaction ID. I will do everything I can so that you are satisfied with our products. Custom Orders: I am more than willing to do custom orders with the fabrics I have in stock. Just contact me by email for more information for which style, size and fabric choices. If you are a Bride and you have a special color scheme for your wedding, please feel free to email me. I would be happy to work with you on creating a custom clutches for your special day. Please contact me for more information and custom orders timeline. I require full payment prior to commencing work. Bridal Discounts: +Need a gift for a bridesmaids? Custom Bridesmaids Clutches! +Can't decide on which clutch to buy or what color? +Do you need more than one clutch? *3 or more clutches - 15% discount off clutches priced $65 or more *If you are looking for multiples in an arrray of colors, please just email me and I will be happy to help you set up a Custom Order. *Discount will be refunded through PayPal after checkout or through a custom order. Wholesale Orders: Wholesale now available, please contact me for more information.