Most items will ship via USPS priority mail and reach you within 3-7 business days. Except Canadian orders. These will take up to 10 business days. Returns are excepted within 14 of shipped by date. Returned item must be in same condition as it was when order was shipped. Return will be in the form of store credit minus the shipping and a restock fee of $1.00 per item. I want to ensure customer satisfaction, so please ask any and all questions you may have prior to purchase. I want you to love the item you purchase as much as I enjoyed making it. Thank You for stopping by KalipsosKreations and come back soon. Disclaimer: Kalipsoskreations shall not be held responsible for damage due to normal wear or accidental damage.