Shop Policies are pretty simple. If for some reason you are having a problem with placing an order, feel free to send me a message - Ill be happy to try to help you with it. I'm around here most of the time - so it shouldn't take too long to get back to you unless I'm out for the day. PAYMENT: I accept payment through PayPal only. RETURNS; Within reason. Please notify me ASAP if you wish to return an item for a refund or exchange. SHIPPING - USPS 1st class - If you need something in a hurry, let me know & I will change the listing to include priority rate mail. If you have any questions, comments, or concerns, please feel free to send me a message!