luizavizoli's Policies
Payment
Paypal is my preferred method of payment, but I will also accept checks or money orders -Payment is expected in full 2 days end of auction--please just note that your item will be shipped once they clear my bank.
***Payment plans or Layaway available!!!***Please, "convo" me for details.
Thank you very much.
Shipping
Paintings are securely packaged and shipped by UPS or FedEx or USPS and arrive within-2-9 days after payment is received;
The paintings will be ship cushioned in bubble wrap inside and in custom made shipping box.
I will ship your painting out within 1-2 business days.Estimated delivery time to most cities is 2-7 days after the painting is shipped. Please email me for international shipping.
The insurance coverage is included for free.
Refunds and Exchanges
If you receive a painting from me that you find unsatisfactory please contact me promptly after receipt and I will either have the issue corrected, make an exchange, or gladly refund your money (minus shipping costs).You will be responsible for shipping and returning.Refund will be give as money back, after I receive the art and COA within seven days in the original box.
Item must be returned within 7 Days
Additional Policies and FAQs
REPEAT CUSTOMERS: If you are a returning customer making a purchase, please remind me when you check out. You'll get 10% back!
I am very flexible about reserving items and setting up payment plans or layaway!
If you see something you would like to make payments on, please let me know in a private convo.
We can make arrangements and the item will be shipped upon full payment.
A 25% nonrefundable deposit will reserve the item for you so that you can take up to 60 days to pay the remaining balance. In case of a canceled transaction, the 25% down payment is charged towards re-stocking fee and is non-refundable .
Layaway/Payment plans can be used for items over $190, not including shipping.
The CUSTOM PAINTINGS are not included in the Layaway/ Payment Plans
If you are happy with your purchase, I would very much appreciate a feedback from you!
Thank you so much!