I offer many different items in my studio. All are handmade one of a kind items made in my home studio in Texas. I make sure all items shipped to you are in the best condition. I also understand the mail can get damaged, I will replace the item once the broken item is returned to me. I will refund your money if that is what the end result is, once the item is returned to me. I will do my best to keep our relationship happy and on going... Custom orders $5 down non refundable supply fee on all orders