Payment Paypal is the only method of payment accepted. Once you bought an item, you have 10 days before your payment is required. Paypal est la seule mÃ?Æ'Ã,©thode de paiement que j'accepte. Vous disposez de 10 jours pour payer. Shipping All packages are sent by airmail within 2 business days after full payment has been received. They are all insured against loss and breakage. Please note that a package sent by airmail typically takes between 4 to 10 business days to be delivered, but in rare cases it can take as much as four weeks (for example, items can get hung up at customs). I cannot be held responsible for delays due to bad weather, peak Holidays and other unforeseen events. Therefore, I cannot guarantee the date of delivery, except within Canada, when using XpressPost. Keep in mind that you are always welcome to convo me with any questions, concerns and requests. My shipping quotes include airmail shipping fees and packaging materials. Due to Canada Post's significantly higher rates for packages thicker than 20mm, shipping is more expensive for items with chunky beads or fragile materials that require more packaging. Canadian and American customers can upgrade the shipping method to express (delivery within 1 to 4 business days to Canada and within 3 to 6 business days to the USA + tracking number for both destinations) : just ask for it in the Ã?âEURsÃ,« message to seller Ã?âEURsÃ,» while checking out and I will send you a revised invoice. Express shipping to Canada is a flat 10$ (that means if you buy one or 1001 items, the shipping price is the same). Express shipping to the USA is a flat 18$. All Canadian orders already totalizing 10$ in shipping fees will be shipped via XpressPost. The same automatic shipping upgrade rule applies to all American orders totalizing 18$ in shipping fees. International buyers may inquire about express shipping to their destination but should be warned that quotes like 96,72$ are unfortunately not impossible with CanadaPost : sorry about thatÃ?¢ââEURs¬Ã,¦ For international customers: I cannot predict how much will be the duty tax for your package, or if there will be any. Should there be such fees, paying them is your responsibility. Tous les colis sont acheminÃ?Æ'Ã,©s par avion moins de 48 heures aprÃ?Æ'Ã,¨s la rÃ?Æ'Ã,©ception du paiement. Ils sont tous assurÃ?Æ'Ã,©s en cas de perte ou de bris. Notez bien qu'un colis envoyÃ?Æ'Ã,© par avion prend gÃ?Æ'Ã,©nÃ?Æ'Ã,©ralement de 4 Ã?Æ' 10 jours ouvrables pour arriver Ã?Æ' destination, mais il se peut qu'il mette jusqu'Ã?Æ' 4 semaines (par exemple s'il est ouvert Ã?Æ' la douane). Je ne peux pas garantir de date de livraison, sauf pour les envois XpressPost Ã?Æ' l'intÃ?Æ'Ã,©rieur du Canada. N'hÃ?Æ'Ã,©sitez pas Ã?Æ' m'Ã?Æ'Ã,©crire si vous avez des questions. Les frais d'envoi incluent les frais d'expÃ?Æ'Ã,©dition ainsi que le prix de l'emballage. En raison des tarifs "Postes Canada" significativement plus Ã?Æ'Ã,©levÃ?Æ'Ã,©s pour les parquets dont l'Ã?Æ'Ã,©paisseur dÃ?Æ'Ã,©passe 2cm, les frais d'envoi diffÃ?Æ'Ã,¨rent pour les objets Ã?Æ' plus grosses dimensions ou dont les composantes sont fragiles et requiÃ?Æ'Ã,¨rent un emballage plus Ã?Æ'Ã,©pais. Les acheteurs canadiens et amÃ?Æ'Ã,©ricains peuvent demander que leur envoi se fasse par XpressPost (de 1 Ã?Æ' 4 jours ouvrables pour le Canada et de 3 Ã?Æ' 6 jours ouvrables pour les Ã?Æ'ââ,¬°tats-Unis & un numÃ?Æ'Ã,©ro de suivi pour les deux destinations) : ils n'ont qu'Ã?Æ' le mentionner dans le Ã?âEURsÃ,« message au vendeur Ã?âEURsÃ,» au moment de passer la commande et je leur enverrai une nouvelle facture reflÃ?Æ'Ã,©tant ces coÃ?Æ'Ã,»ts par paypal. XpressPost coÃ?Æ'Ã,»t 13$ pour le Canada et 18$ pour les Ã?Æ'ââ,¬°tats-Unis. Les acheteurs d'outre-mer peuvent s'informer des tarifs XpressPost, mais je tiens Ã?Æ' les informer d'avance que ces tarifs peuvent Ã?Æ'Ã,ªtre trÃ?Æ'Ã,¨s Ã?Æ'Ã,©levÃ?Æ'Ã,©s. Pour la France, la Suisse et la Belgique, par exemple, les envois XpressPost coÃ?Æ'Ã,»tent environ 55$... Pour les acheteurs hors Canada: Je ne peux pas prÃ?Æ'Ã,©dire quels seront les frais de douanes que vous paierez pour votre paquet, ni mÃ?Æ'Ã,ªme si vous en paierez ou non. Ces frais sont sous votre entiÃ?Æ'Ã,¨re responsabilitÃ?Æ'Ã,©. Refunds and Exchanges The measurements of all my items are clearly given in the descriptions and all the items pictured are the exact item you get when you order. Please make sure everything is right before you order. Still if there is a problem once you receive the item, exchanges and refunds (in merchandise credit only) are possible within ten days upon reception of the item. Unfortunately the shipping fees aren't refundable, unless there is clearly a mistake on my part (e.g. wrong item). Les dimensions de toutes mes piÃ?Æ'Ã,¨ces sont clairement Ã?Æ'Ã,©noncÃ?Æ'Ã,©es dans les descriptions et les produits qui apparaissent sur les photos sont exactement les mÃ?Æ'Ã,ªme que ceux qui vous seront livrÃ?Æ'Ã,©s lorsque vous commandez. Assurez-vous que tout est Ã?Æ' votre convenance avant de commander. Toutefois, si un problÃ?Æ'Ã,¨me survient au moment de recevoir votre commande, les Ã?Æ'Ã,©changes et remboursements (en crÃ?Æ'Ã,©dit de marchandise seulement) sont possibles jusqu'Ã?Æ' dix jours aprÃ?Æ'Ã,¨s la rÃ?Æ'Ã,©ception du produit. Malheureusement, les frais d'expÃ?Æ'Ã,©dition ne sont pas remboursables Ã?Æ' moins qu'il n'y ait une erreur de ma part (par exemple, vous avez reÃ?Æ'Ã,§u le mauvais produit). Additional Policies and FAQs I add new items at least every week so keep on looking: you just might find what you are looking for! Alterations are affordable, sometimes free: if you want a necklace shortened, earring hooks replaced, a pendant removed, a clasp changed or an extender chain added, don't hesitate to ask. If there's any problem with a transaction, please convo me before leaving feedback...