missindie's Policies

-Welcome- Indie Darling is home to cute indie accessories, jewelry, knits, crafts, art, and pretty handmade things. -Payment- I accept PayPal, Google Checkout, checks, and money orders. - Immediate payment is expected if done through PayPal. If you can't pay immediately then please send me a quick convo just to let me know when you plan on paying. -Shipping- Orders are currently taking 5-7 days to ship once payment is received/cleared (custom orders may take longer). If you order more than one item they may take a bit longer than the allotted time to ship as well. - Everything is made and shipped from a smoke-free, cat-free home. - I ship First Class and First Class International. Every item is handled with care. -Refunds and Exchanges- I want you to be completely happy with your purchase, but I know that sometimes that does not always happen. Please keep in mind that each computer monitor shows colors differently than the next and I always do my best to explain each item, therefore I cannot accept returns based on color differences caused by computer monitors. For any other reason, please contact me within 24 hours of delivery (each item is tracked to show delivery) and we will discuss the issue and arrange for a return or exchange if necessary. Once we agree upon a return/exchange, I must receive the item back within 5 days and in the exact condition in which it was sent [i.e. no smells, not stretched/torn/ripped/twisted, no human or pet hair, no stains or holes, etc.] I will then issue a refund minus all shipping charges and a 25% re-stocking fee. I am unable to offer refunds on custom orders or items that have been used. -Additional Policies and FAQs- **CUSTOM ORDERS** - Custom orders are VERY welcome! :] - If you see anything you like but would like it in a different color please don't hesitate to ask! Just convo me and let me know what you would like! **WHOLESALE** - I am very wholesale-friendly! - If you would like to wholesale some of my pieces, please send me a convo with ALL of your information and I will get back to you about prices and discounts. **ALL OTHER INFO** - I am convo-friendly and [most of the time] trade-friendly, so don't be afraid to ask!